We value transparency and want you to shop with confidence. Below you will find details about our shipping process, returns, payments, and custom orders. If you have questions at any time, we are happy to help.
Delivery methods
- Collection: Free
- Delivery: One item $5.00, Each additional item $1.00
Payment options

Shipping Policy
Orders are processed within 2–5 business days unless otherwise noted. Custom or personalized items may require additional production time. Shipping times vary based on your location and selected shipping method. Tracking information will be provided once your order ships.
Returns & Exchanges
Due to the handcrafted and custom nature of many of our products, we may not accept returns on personalized items. If your item arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist you. We are committed to resolving issues quickly and fairly.
Custom Orders
Custom and personalized items are made with care based on your specifications. Please review all details before placing your order. Once production begins, changes may not be possible. If you need clarification before ordering, feel free to reach out.
Payment Policy
We accept secure payments through Shopify’s approved payment providers. All transactions are processed safely and securely. Orders will not begin production until payment has been confirmed.
Contact Us
If you have questions about your order or our policies, please contact us through our website form or email. We are here to ensure your experience with Valmonte Bliss is smooth and enjoyable.